Join Our Team
Savannah Sevens Operations Assistant
Primary Responsibilities Include:
- Process and Fulfilling New Orders for Shipment
- Process Returned Orders
- Process New Inventory: Unpack, Count, Hang Up, Tag, Inspect New Arrivals
- Manage and Respond to the General Customer Email Account
- Manage and Respond to Social Media Inquiries and Questions: Facebook & Instagram
- VERY Detail Oriented and Organized
- Efficient and Effective Time Manager
- Exceptional Professional Communication Skills
- Proficient at Facebook and Instagram Social Media Channels
- Customer-Service Mentality
- Computer and Email Savvy
Savannah Sevens Western Chic is a fast-paced online retail business dedicated to providing an excellent customer service experience. We are seeking a detail-oriented, results-driven Operations Assistant to join our team as we continue to grow and expand. The ideal candidate will exercise EXCEPTIONAL attention to detail, organization, time management and have outstanding professional communication skills. In addition, this candidate will have a STRONG background in email communications, Facebook and Instagram, as well as an intuitive understanding of Internet functionality and navigation. This candidate will be an integral and vital part of the overall customer experience, and will be expected to effectively and efficiently execute the following tasks: (60%) Process and fulfill new orders for shipment; (25%) Process new inventory, including unpacking products, inspecting them for defects, counting to ensure invoice match, and carefully tagging and hanging products for storage; (15%) Respond to customer inquiries via email and social media in a timely and professional manner (within 24 hrs). This candidate will typically work closely with the owner of the business on a day-to-day basis, but MUST be a self-starter, and able to stay focused and execute tasks to completion at all times on their own.
This is a FULL-TIME, year-round, 40 hrs/week position located in rural Brookville, Kansas. Some flexibility in scheduling can be accommodated during off-peak times (primarily Summer months), and opportunities for additional hours are likely available during peak season (September thru December).
Physical requirements: Friendly, relaxed, but VERY productive work atmosphere with compact and efficient office, storage and shipping setup. Casual, functional work attire. 85% of this position will require the candidate to be up and moving at a consistent pace. Candidate must be able to lift at least 40 lbs. to accommodate new inventory processing.
Experience: High school diploma required; [some] college education preferred. Additional consideration may be given to those with retail, customer service and/or professional business experience.
Compensation: $10-$15/hr. DOE. No benefits provided.
Application: A complete cover letter and resume must be submitted to firstname.lastname@example.org to be considered for this position. Please include examples of experience relevant for the tasks and expectations outlined above. Position could be available as soon as June 1. Initial application review will begin no later than May 19. To learn more about Savannah Sevens, visit www.savannahsevens.com.