Copy of Live Shopping
Live Shopping FAQ
What is Live Shopping?
Live Shopping is a live hosted by Ryley, our founder, where she shows you what's new before it hits the site. You'll get real try-ons, styling ideas, and first pick of select pieces before anyone else.
Where can I watch?
You can watch and shop on the Savannah Sevens website, the Savannah Sevens app, and Facebook. You can also watch on Instagram, but shopping isn't available there. For the easiest shopping experience, join us on our website or app.
How will I know when the next live is?
Join our text community and we'll let you know when it's time to go live.
Can I ask questions during the live?
Yes! Drop your questions in the chat. Ryley will answer questions about sizing, styling, and what goes with what, right there in the live.
Is there a perk for watching live?
Yes! Everyone who joins live gets an attendee-only promo, shared during the live.
I missed the live. Can I still watch?
Yes! Every live is available as a replay on this page, so you can watch and shop whenever it works for you. Just tap the play button to start.
How do I shop the items from the live?
While watching live or the replay, click the price tag icon on the right side of your screen. From there, you can browse and shop every item featured in the live.
Are items saved in my cart during the live?
No. Adding an item to your cart doesn't reserve it, and pieces can sell out quickly. We recommend checking out right away to make sure you get your item.
I placed more than one order during the live. Will I pay shipping on each one?
No. We'll combine your orders into one shipment and refund any extra shipping charges. If your orders reach our $175 free shipping threshold, we'll refund your shipping in full (lower 48 states only).
How long can I shop the Live-only items?
Items from each live are exclusive to Live Shopping and stay hidden from the rest of our website and app for one week after the live, while supplies last. [After that, they'll be available on the website and app.]
Do Live Shopping orders follow the same shipping and return policies?
Yes. Live Shopping orders ship and can be returned just like any other Savannah Sevens order. See our Shipping & Returns page for details.