Frequently Asked Questions
We are happy for your interest in Savannah Sevens! To best answer your questions as quickly as possible, below are a few bits of info that very well may get you what you need. Should you have a more detailed question or another topic that this info does not address, please email us at email@example.com and we will get back to you as soon as possible!
- How to Purchase Items: all products that are available to order, prices, details & sizing details are available on the website. We try our best to give accurate sizing details to help you make an informed decision on what's best for you.
- Out of Stock Items: if an item is still visible on the website and listed as 'Sold Out', we are working to restock this item. No, we do not have any firm delivery dates on out of stock products. No, we do not offer Pre-Orders. If an item you are looking for is not shown on the website, we no longer carry this and are unable to get it back in stock.
- Restock Notifications: If you would like to be notified the minute a style is restocked you may sign up for a restock notification by clicking on 'Email me when available" link on that product page.
- Returns: There is no need to notify us prior to sending your return back. There is a Return Form on the back of your Packing Slip for you to complete and include in your return. Should you not still have this, one can be printed here: https://cdn.shopify.com/s/files/1/0387/2041/files/Return_Form.pdf?8712680237695454736
- Full Return Policy: You can find the full detailed Return Policy here on our website: https://savannahsevens.com/pages/shipping-returns
- Problem w/ Order: Should there be a problem with your order in regards to damage or receiving the wrong item, please email us at firstname.lastname@example.org and we will get back with you with a Pre-Paid Return Label and get you taken care of right away.
- Exchanges: We do not offer exchanges. This is due to order volume & high risk of sellouts. If you are needing a different size, we suggest promptly placing a new order for it before it sells out.
- Wholesale: We do not offer any of our products for wholesale purchase.
Thanks for shopping with Savannah Sevens and we hope this information has been helpful!
- S7s Team